TEN Office, service engineer software, job management
| Customers | Engineers | Jobs management | Reporting | Stats and more | The future | TEN Mobile |
Managing your jobs / workload
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Your jobs can be quick and easily tracked, live. With your engineers completing jobs in the field via TEN Mobile job informations is sent directly to the system keeping you informed. When your customers call their information can quickly be located, information that will include all their detail, active and historic jobs. |
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Creating a job couldn't be simpler and with the TEN engineer finder. Select the service required followed by any of the available certificate options and available engineers and inter-company contractors will be presented using their first and second line postcode coverage. This finder ensures that the right engineer with right skill sets is dispatched to the job. The TEN engineer finder also let you know which of the contractors are full members, members that use devices to collect in-call activity and will give you more accurate live tracking information. |
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In addition to capturing jobs in the field using TEN Mobile,
jobs can be captures via the portal.
Here the same functionality that exists on TEN Mobile guides you through collecting the in-call activity. Capturing:
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| Customers | Engineers | Jobs management | Reporting | Stats and more | The future | TEN Mobile |