On-line service engineer customer and job tracking software - including mobile device and SatNav integration
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Increase your business call capacity
- Engineers collect visit schedules and customer detail via their SatNav enabled phone
allowing for quick accurate navigation and job completion at the touch of a button.
Properties can be found even when the SatNav fails to recognise an address – saving
your engineers valuable travel time.
- The Engineers Network uses Royal Mail accurate addressing and global positioning,
increasing your chances of finding addresses first time.
- Save money with reduced office calling from engineers collecting jobs.
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Increase your business growth potential
- The Engineers Network is an on-line service – available to individual gas installers
as well as teams – Your Network grows with your business reducing the need to invest
in costly servers and support personnel. Growing you business with contractors?
Your contractors get their own system to receive jobs you allocate to them.
Increase your repeat service call business
- Instantly find which of your customer appliances are due for a service call allowing
you to effectively plan for repeat business.
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Increase audit and performance monitoring capability
- Your information is searchable in a variety of ways allowing your business to report
on customers, engineers, contractors and more.
Improve responses to customer queries
- Have your customers detail instantly to hand whenever they call; display job history, documents, certificates, service history and appliance history. Add a new customer and allocate a job in 30 seconds using The Networks address finder.
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The Engineers Network is a new service aimed at providing an affordable IT solution
to service engineering business small and large. The Engineers Network is an on-line
service where members can manage their information, reduce costs and generate repeat
business.
Member of the Engineers Network benefit from:
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Decreased time to job |
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Decreased travel time |
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Increased repeat business |
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By being more efficient business can reduce costs and increase business, TEN provides
those efficiencies. TEN mobile empowers the service engineer with all the information
they need to get to, and act on, a call. TEN utilised technology that puts
the entire UK address database at out members finger tip. In addition to instant address mapping, this feature means that capturing
a new customer could not be easier, in-fact you could create a new customer and
set a job against them in under 30 seconds and know your addressing
is as accurate as the Royal Mail.
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Works with SatNav |
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No more desktop updates |
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Real-time data transfer |
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Mobile device |
With SatNav software along side, one touch on TEN mobile and your customers address is
passed to the SatNav software for instant navigation, even if the SatNav fails to
recognise the address we can get you there.
The Engineers Network was created by experienced service and software engineers
and as a result delivers a solution that recognises standards, assures quality and really works. TEN is an on-line service
that will allow you to benefit from new features the instant they are published, no more desktop updates.
Do you use subcontractors?
TEN empowers you to invite contractors, FREE, to join you own engineers
from where you can then allocate jobs. The inter-company module add enormous power
to the controlling job throughput through real time monitoring and KPI reporting.
Using full TEN member contractors will benefit you as you monitoring their jobs
in real-time, never before possible.
Read more about The Engineer Network's products, Services
and news of a special launch offer
